Shipping policy

This shipping policy applies to all orders placed with Induction Kings ("we," "us," or "our"). By placing an order, you agree to the terms of this Shipping Policy.

 

1. Shipping Costs and Methods

1.1 Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the order. The exact shipping costs will be displayed during checkout.

1.2 Shipping Methods: We offer various shipping methods, including [list shipping methods, e.g., standard shipping, express shipping, international shipping, etc.].

 

2. Delivery Times

2.1 Processing Time: Orders placed before 17:00 will be processed on the same business day, provided the payment is received (Monday to Friday), unless otherwise stated or if ordered after 17:00.

2.2 Delivery: The estimated delivery time varies depending on the destination and the chosen shipping method. We aim to deliver your order as quickly as possible.

 

3. Order Tracking

3.1 Tracking Information: Once your order has been shipped, you will receive an email with tracking information, if available.

 

4. Delivery and Receipt

4.1 Delivery: We will deliver your order to the address you provided. Please ensure that the address is correct and complete.

4.2 Receiving Regular Packages: Upon delivery, you or a designated person must be present to receive the order. If no one is present, the order may be left at a nearby pickup point.

4.3 Receiving Mailbox Packages: For mailbox packages, you do not need to be home as the order will be delivered through the mailbox. (The delivery person may ring your doorbell.)

 

5. Lost or Damaged Shipments

5.1 Lost Shipments: If your order is considered lost during the shipping process, we will do our best to resolve the situation. Contact us immediately for assistance.

5.2 Damaged Shipments: If you receive a damaged package, take photos of the damage and contact us within 1-3 days of receipt to file a claim.

 

6. Contact Information

6.1 Contact: If you have any questions about our Shipping Policy or your order, you can contact us at support@inductionkings.com.

 

This policy was last updated on 08-04-2024